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Terms and Conditions

Shipping and Delivery Policy

  • Prices include delivery.
  • Delivery within Riyadh is completed within 48 business hours by our dedicated couriers.
  • Delivery outside Riyadh takes 3-5 business days with SMSA Express.

Package Sizes

  • The perfumes come in a size of 50ml.
  • Specifically, AROMA WAVE focuses on providing a full range of products in Eau de Parfum concentration.

Returns or Exchanges

(Return or Exchange Policy):

1- If the customer changes their mind about the product for any reason, they have the right to request a return to the company (even if the product has been used for testing purposes) and receive a full refund according to the payment method used for the purchase. Simply contact our customer service at 0541000454 via WhatsApp, and you will be fully assisted. Please note that the return process will be free of charge, and no deduction will be made from the order value. The full amount paid will be refunded.

2- If the customer wishes to exchange the product, they have the right to do so. Just contact our customer service at 0541000454 and request the exchange directly, without worrying about shipping and exchange fees, as they will be free of charge.

3- Just as a reminder, the return or exchange process is as important as the sales process, and your satisfaction is our priority. However, please note that the return or exchange must be requested within 7 days from the time of receiving the order.

Cash on delivery fees are additional service charges and cannot be refunded.

Retail Stores

AROMA WAVE is an online-only retail store since 2013.

The Brand

AROMA WAVE is a brand that has been operating in the field of e-commerce since 2013. It is registered in the Kingdom of Saudi Arabia and owned by Mawj Al-Abeer Trading Company.